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Useful information

Mobile application
Download our Mobile App for iPhone and Android. You can navigate your way around the zoo, stay updated on events and other activities. The name of the App is boraszoo. 

Parking
Available at the large parking lot outside the zoo entrance. Toll apply May 1 to August 31. More parking spaces are available at Ryavallen.

Carts
Available for rent at the entrance (two-wheeled).

Public BBQs
Electric BBQs available next to the lions, at the bear enclosure and nearby the wolverines.  NOTE! Disposable BBQs are not allowed at the zoo due to fire risk.

Toilets and nurseries
Toilets, including accessible toilets and nurseries available at the Elephant House, the Savannah restaurant, at the Bear facility, next to the penguins as well as at the farm. Lavatories are marked on the zoo map.

Microwave ovens
Microwave ovens available at the Savannah restaurant, the Bear house and at the Farm Café.

Smoking
Smoking is only allowed at designated areas.

Lost items
Have you lost something? Lost and found – located at the entrance.

Wheelchairs
A limited number of wheelchairs are available at the entrance (free). NOTE! Call the entrance to book before arriving to the zoo.  

All you need to know about money at the zoo
Pay by card You can pay by card almost everywhere in the zoo. The exception is in our lotteries and pony rides. 

Tickets online
You can buy your entrance ticket in our online shop on this website. Print your ticket and bring it when you go to the zoo. If you have a smartphone, show the ticket at the ticket both on arrival. Go to our fast track – the ticket both to the left.

Extra cash
There are no cash machines inside the zoo. However, cash withdrawals with debit card can be made at the entrance, the gift shop, our restaurants as well as at the farm café.

Dogs
Please note that dogs are not allowed at the zoo.